For your security, WebBoss is updated to the latest Internet security standards, and recently there have been a number of Internet security updates that are affecting some older email clients and stopping them from connecting due to security vulnerabilities they suffer from.
If you are suffering from email problems, you need to update your email client to the latest version, or with old unsupported products you may need to replace it altogether.
Windows Live - is no longer supported by Microsoft and this will no longer function at all with the latest security protocols.
*A replacement email client will be required.
– Its encrypted connection is not up to the latest security protocols, so will not connect.
*THIS IS NOT RECOMMENDED BUT WILL ALLOW EMAILS TO WORK AND CAN BE USED AS A TEMPORARY FIX UNTIL YOU UPDATE YOUR EMAIL CLIENT – YOU DO THIS AT YOUR OWN RISK!
In the email account settings advanced tab, changing the incoming server port number to 143 and the outgoing server port number to 25 should allow a connection, but messages will be unencrypted - USE AS A TEMPORARY FIX UNTIL YOU UPDATE YOUR EMAIL CLIENT – YOU DO THIS AT YOUR OWN RISK!
Apple products: To overcome any issues with Apple products, updating to the latest operating system should fix this.
In the meantime, you can access your email accounts via WebMail. To do so go to: www.yourdomainname/webmail and you can securely log into your email accounts there, where you can send and receive email.
If you are looking for a free email client, we recommend https://www.thunderbird.net/en-GB/ which is a secure system from Mozilla the organisation behind Firefox.
Contact us via chat if you need any further information.